Day 0 20:00 - 23:00

ABSL Welcome Cocktail

Concordia Design, Zwierzyniecka 3

https://www.concordiadesign.pl

Day 1 9:00 - 9:30

REGISTRATION AND NETWORKING COFFEE

Day 1 9:30 - 9:40

Welcome remarks

Piotr Dziwok, Country Chairman, Shell Companies in Poland President of ABSL
Jacek Jaśkowiak, Mayor of Poznań

Day 1 9:40 - 9:50

Poland. The place to grow

Wojciech Popławski Vice President ABSL,
Managing Director, Accenture Operations
BUSINESS AND MARKETS

In a rapidly changing world, global trends are quickly reflected in what is happening on local markets. What are the most important factors shaping businesses? What opportunities and challenges are we facing?

Stream Partner - Franklin Templeton Investments

Day 1 9:50 - 10:10

Business & Markets trends

Jennifer M. Johnson President, Chief Operating Officer Franklin Resources, Inc.
Day 1 10:10 - 10:55

Rethinking city Competitiveness

 (Intro plus panel discussion)

Intro: Jeremy Kelly, Director of Global Research, JLL
Moderator: Karthik Hanumantha Rao Partner, Global Sourcing, Everest Group
Iwona Dudzińska, Managing Director, Citi, VP ABSL
Arkadiusz Rudzki, Managing Director, Skanska Property
Alok Sethi, EVP Technology & Operations, Franklin Templeton Investments

Day 1 10:55 - 11:15

Intelligent Operations

Simon Sammons Managing Director Accenture Operations
Day 1 11:15 - 11:45

NETWORKING COFFEE BREAK

TECHNOLOGY

Advanced technology is ubiquitous today, it affects all spheres of everyday life. Digital transformation - understood as a completely new way of thinking about business, artificial intelligence, blockchain technology - it is not the future, it is the present.

Stream Partner - It Kontrakt

Day 1 11:45 - 12:05

Making Blockchain Real for Businesses

Karolina Marzantowicz CEE Chief Technology Officer IBM
Day 1 12:05 - 12:55

The Real Future for European Sourcing now Automation is part of the Deal

(Intro plus panel discussion)

Moderator: Phil Fersht, CEO and Chief Analyst, HfS Research
Jolanta Gantkowska, Director of Operations, Alexander Mann Solutions
Katalin Miskolci, Senior Implementation Leaders, McKinsey & Company, Budapest Office
Maciej Borkowski, Chief Risk Office Poland Head, Credit Suisse, VP ABSL

Day 1 12:55 - 13:15

How AI Is Transforming Business Services?

Carole Murphy, Global Head Of Business Transformation Services, Capgemini
Piotr Grzywacz, VP Business Transformation Services, Capgemini

Day 1 13:15 - 14:45

NETWORKING LUNCH

PEOPLE

People are always behind business, markets and technologies. The world is changing and so is the talent landscape. Attracting and retaining a new generation of employees - these are the challenges that organizations face today.

Stream Partner - Rockwool

Day 1 14:45 - 15:05

Standing Up For Diversity

Anna Jakubowski Supervisory Board Member Millennium Bank
Day 1 15:05 - 15:50

Enterprise Forward - creating total workforce agility

(Intro plus panel discussion)

Moderator: Rachid Schmitz, Director International Accounts of Randstad Sourceright
Maarten Hansson, Head of Workforce Strategy, Philips
Agnieszka Orłowska, Director, EMEA Customer Experience and Head of Wroclaw Site, VP ABSL 

Day 1 15:50 - 17:00

Special Guest Speaker

Simon Sinek renowned leadership expert, author & optimist
Day 1 17:00 - 19:00

OFF AGENDA NETWORKING EVENTS

Day 1 21:30 - 2:00

ABSL PARTY

Klub Pacha, Paderewskiego 10

Day 2 7:00 - 8:00

ABSL Run

Day 2 9:00 - 9:30

MORNING NETWORKING COFFEE

Day 2 9:30 - 10:00

BUSINESS AND MARKETS Investment climate

How cities can become the leaders in talent attraction?

Moderator: Rafał Ostrowski, Eurobuild
Krzysztof Misiak
, Head of Regional Cities Office Agency, Cushman & Wakefield
Adam Pustelnik, Director of Investor Service and International Cooperation Bureau, City of
Łódź
Katarzyna Włodek - Makos, Director of Economic Development Office, City of Warsaw

Krzysztof Misiak Head of Regional Cities, Office Agency Cushman & Wakefield

TECHNOLOGY Technology & Security

Risks, challenges and opportunities in the automotive industry.

Łukasz Cywiński, Program Director, GlobalLogic
Kamil Pilarski, Engineering Manager, GlobalLogic

PEOPLE Workforce transformation

Transformation as a business imperative. How not to lose people along the way?

Moderator: Sylwia Królikowska, Founder & Owner of Van Dahlen Group, trainer and business consultant
Intro: Agnieszka Jagiełka, Managing Partner, Head of Sales & Marketing, LHH DBM
Piotr Aftewicz, Chief Product Officer, Board Member, Billennium
Pierre Yves Dauvergne, EMEAS HR Shared Services Director Global HR, Schneider Electric

Day 2 10:00 - 10:30

BUSINESS AND MARKETS Innovation

How to create an innovation ecosystem?

Alejandro Paz Olivares, Associate Director, Global Business Intelligence and Central Euorope IT Hub Leader, P&G
Anna Bartoszewicz-Wnuk, Head of Workplace Advisory, JLL
Maria Belka, CEO Bit Evil
Jadwiga Emilewicz, Minister of Entrepreneurship and Technology
Łukasz Węgrzyn, Partner, SSW Pragmatic Solutions

TECHNOLOGY Digital Communication Channels

A real life journey with Robotic Process Automation

Andrew Wayland Chief Technology Officer Alexander Mann Solutions

PEOPLE Leadership

Self-Organizing teams: is management obsolete?

Tomasz Kornas, Head of E-Commerce, Ocado Technology
Marcin Słowiak, Software Development Director, Ocado Technology

Day 2 10:30 - 11:00

NETWORKING COFFEE BREAK

Day 2 11:00 - 11:30

BUSINESS AND MARKETS Business Models

How technology is changing the way we should think about business models.

Moderator: Eric Simonson, Managing Partner, Research, Everest Group
Wojciech Cichoń
, Center Director, Head of Capgemini European Business Services Delivery Centers
Ewelina Kałużna, Leasing & Asset Management Director, Skanska Property Poland
Konrad Rochalski, CEO ArchiDoc and Voice Contact Center (OEX Group)
Paweł Sujecki, President of Management Board and Chief Executive Officer, ProService Finteco Sp. z o.o.

TECHNOLOGY Blockchain

PEOPLE D&I

Culture of inclusion. How to turn the talk into impactful action.

Moderator:
Aleksandra Ossowska-Owczarczyk, Head of HR, Roche Global IT Solution Centre
Simone Groeneveld, SVP Business Development, Randstad Sourceright
Katarzyna Turkiewicz, Managing Director, HP Global Business Center, Customer Delivery
Leader, Hewlett Packard Enterprise Financial Services

Day 2 11:30 - 12:00

BUSINESS AND MARKETS The future of outsourcing

What’s next?

Kerry Hallard, CEO Global Sourcing Association
Jonathan Appleton, Managing director, ABSL Chech Republic
Tomasz Horacek, Head of Business Services, VP, State Street
Marcin Piątkowski, Leasing Director, Torus Sp. z o.o.

TECHNOLOGY Technologies of the future

What's hot, what’s not

Moderator:
Janusz Dziurzyński,  Group Business Development Director, Board Member ArchiDoc S.A., VP ABSL

Participants:
Joanna Aleksandrowicz, Principal Consultant/Head of Business Consulting, GFT Poland 
Wojciech Mach, co-CEO, IT Kontrakt

PEOPLE Future workforce

From internal workforce to extended talent ecosystem.

Katarzyna Konarzewska Principal LATAM, Africa & Middle East Production Leader Mercer
Day 2 12:00 - 12:20

NETWORKING COFFEE BREAK

Day 2 12:20 - 12:40

Plenary session

Reuven Gorsht Co-Founder and CEO MoveSnap
Day 2 12:40 - 13:40

START-UP CHALLENGE FINALE

Day 2 13:40 - 14:00

SUMMARY & CLOSING REMARKS

Day 2 14:00 - 15:30

CLOSING NETWORKING LUNCH